As of 2015, some of the customer-reported issues with GE top-load washers are that the washers don't seem to get specific clothes as clean as other types of washers and sometimes leave clothes tangled up. Some customers report that they need to run clothing through the washer more than once.
The most commonly reported problem with GE top-load washers is that large items such as blankets and towels are not effectively cleaned. Some customers report that their washers stopped agitating and spinning within two months of the original purchase. One customer stated that the machine left a gray residue that was picked up by white clothing, turning the clothing gray.