The three most common problems with Frigidaire ovens involve the temperature sensor and the broiling and baking elements. If there are problems with the oven temperature, check the bake element, a pencil-sized black tube at the bottom of the oven.
Look for holes or blisters on the bake element tube itself. When working normally, the tube should appear red hot. Use an ohmmeter to see if the element is heating normally.
The broil element is the black, thin tube located at the top of the oven. It should give off a red glow. Check it for breaks, tears or holes, any of which may indicate that it has burned out. The broil element can also be tested using an ohmmeter.
The temperature sensor is part of the oven’s control board and regulates even temperature. Failure of the sensor is a common problem and can be remedied by ordering a replacement part.
If the oven fails to work at all, check to see if it is plugged in correctly and that a circuit breaker has not been tripped.
According to Consumer Reports, users have reported problems with ovens reaching and maintaining proper cooking temperatures. Consumer Affairs lists multiple reports of ovens becoming so hot that control panel knobs cause burns or even melt. As of February 2015, at least two reports have been made regarding Frigidaire ovens causing carbon monoxide poisoning and subsequent hospitalization or evacuation of the home. A consumer reported the glass panel in his oven door becoming opaque, while another reported the glass panel exploding during the self-cleaning cycle.
Consumers have also noted poor customer service from Frigidaire, with unhelpful representatives who do not offer compensation or replacement for defective parts. Some consumers state Frigidaire is unwilling to admit known problems or design flaws with its ovens. One consumer in particular noted a representative blamed him for rust on the oven, which could be caused by high heat. The representative told him to remove and clean the oven door himself but also stated he would most likely be unable to reattach the door on his own.