A common problem listed in Trane air conditioner reviews is the frequent and costly repairs some customers have to shoulder just a few years after their purchase. This problem is further compounded by the fact that labor costs are not covered in the company's limited warranty.
Some of the specific problems the customers cite regarding their Trane air conditioners are broken compressors, cracked drain pans, leaking air handlers, broken condensers and defective evaporator coils. The customers also claim that Trane's customer service is not very helpful when it comes to dealing with their concerns.
Trane does offer extended factory warranties, including a labor warranty, but the customer must purchase these when purchasing the air conditioner, and their price is not included in the cost of the equipment.