Common complaints about the Shark Rotator Lift Away series include the design, suction issues and hair-clogging problems. The majority of reviews for this series are positive, with 4.6 out of five stars on Amazon.com, 3.7 stars from Consumer Reports users, a four-star CNET Editors rating and three stars from CNET users, as of 2015.
Multiple reviewers on Amazon criticize the vacuum's aesthetic, specifically the cheap appearance of the red and silver chrome. Other reviews mention the cord tangling frequently and the hose not stretching enough.
Hair clogging the vacuum is another common complaint amongst Amazon reviewers. Multiple reviewers indicate the beater bar in particular as the part of the vacuum that accumulates large amounts of hair. One reviewer had to cut the hair off with scissors.
One reviewer on Consumer Reports and multiple reviewers on Amazon criticize the vacuum's suction. The Consumer Reports reviewer mentions the vacuum losing suction due to a clog, while reviewers on Amazon indicate their vacuums lost suction power or had weak suction from the beginning.
The CNET Editors review states that the vacuum wasn't a leader in several performance categories, compared to other vacuums. However, the vacuum costs significantly less than the majority of its competition, making it a good value.