Common complaints about Restorz-It wood finish include not drying properly and leaving a tacky feel after weeks or months. Reviewers say they followed the product instructions and called the help line several times after getting the same outcome each time.
One reviewer complained that the tacky finish was very difficult to remove. Another said that cleaning the wood and reapplying the product resulted in spots that remained tacky, while other spots dried to a nice finish as advertised. Reviewers who called the help line said that the customer service representatives were very nice, and one offered the consumer a refund after all corrective recommendations were exhausted to no avail.