One of the most common complaints about Husqvarna lawnmowers as of 2016 is that they are made from low-quality parts and start suffering from significant wear and tear quickly. In particular, several reviewers on Amazon.com and ConsumerAffairs.com have complained about the wheels on certain mowers being poorly attached. Another reviewer on MowersDirect.com indicated that the drive of his mower lasted less than one season.
A large number of complaints about Husqvarna lawnmowers breaking, particular on ConsumerAffairs.com, indicate issues within a matter of hours of receiving the mower. Some reported broken parts include the belt that drives the blades, the wheel axle, a push rod and the motor.
Several reviewers have cited receiving poor customer service as the reason for negative reviews. For example, one reviewer indicated that when he called regarding a faulty engine, he was told to contact Honda, the engine manufacturer, instead. Another reviewer on Amazon.com described dealing with the warranty claims as playing whack-a-mole between different claims departments.
Reviews of some of Husqvarna's walk-behind mowers indicate that the wheel drive is weak and requires pushing by the operator even on very small inclines.
Despite the above complaints, most reviews of Husqvarna lawnmowers typically receive positive reviews, and most models have maintained average ratings of at least four out of five stars on Amazon.com and MowersDirect.com.