Common complaints about Edenpure heaters on Consumeraffairs.com are defective bulbs, heaters not keeping heat levels, defective fan switches and poor quality plug and cord. There are several complaints about poor customer service as well.
Some customers on Amazon.com have also complained that Edenpure heaters customer support is poor. One of the consumers complains that he received his heater without a filter and informed Edenpure about it. After three weeks, the company had not contacted him, and he had to order a new filter. Most consumers have complained that these heaters consume huge amounts of electricity. One reviewer states that his heating bill rose from less than 90 dollars to 210 dollars a month when he started using an Edenpure heater.