Coit Carpet Cleaning receives generally positive reviews, but there are negative and mixed reviews as well. Many reviewers have positive reviews for helpful customer service, fast services and results-oriented staff, while a number of negative reviewers complain about cost allocation and delayed service delivery.
Numerous reviewers state that Coit Carpet Cleaning has knowledgeable and skillful staff who respond to customer needs promptly. Most reviewers mention that customer attendants are professional and suggest the most applicable solutions for dusted and stained carpets, enabling customers to make informed decisions.
However, a number of customers express dissatisfaction regarding the nonstandardized pay schedules, with some customers complaining about the possibility of dishonesty. Other reviewers complain about delayed responses to calls and canceled appointments.