A list of local York furnace dealers is available by a zip-code search on the company's website. As of 2015, a dealer search box is available at the top of each page.
A customer is able to purchase a York furnace exclusively from local heating-and-cooling specialists. A York dealer receives product training from the company. A York Certified Comfort Expert dealer receives additional ongoing training, and the technicians are certified by the North American Technician Excellence, which is a third-party national testing organization that is supported by the heating, ventilation and cooling systems industry. York dealers are trained to evaluate the needs of the home and the customer, and to provide appropriate recommendations.
The dealers with certification offer a 100-percent satisfaction guarantee. If any issues arise after installation or service, York backs their work, and takes all of the steps necessary to solve any workmanship or material problems. If the customer remains unsatisfied with the product or installation, York can remove all equipment and process a refund.
In addition to the guarantee, many York dealers offer low-interest financing on the purchase and installation of a home cooling-and-heating system. Many York dealers also provide emergency service and regular maintenance plans. For qualified purchases, York dealers assist customers with rebates for energy efficient appliances.