Whirlpool refrigerators can be serviced in the customer's home by an authorized Whirlpool technician. A customer call the service provider associated with his extended warranty plan, call Whirlpool directly or visit the Whirlpool website to schedule a repair appointment.
A customer should contact Whirlpool if the refrigerator was purchased within the previous year, because the refrigerator is still covered by the one-year manufacturer's warranty. Whirlpool asks customers to provide original receipt information when scheduling service.
A customer who purchased an extended warranty plan can find the name and contact information of the service provider on the purchase receipt for the warranty plan.