Two leading providers of refrigerator reviews, Good Housekeeping and Consumer Reports, have built a long-standing reputation for accuracy and fairness that make them trusted sources of information for people shopping for refrigerators, as well as many other items. Their historical track records indicate that shoppers can trust their reviews.
When Good Housekeeping grants its seal of approval to a product, it is putting its own money on the line. The seal comes with a limited warranty granted by the organization. If a refrigerator or another product with that seal on it becomes defective in the first two years of use, Good Housekeeping pays the lesser of $2,000 or the purchase price. Good Housekeeping also reserves the right to have the product repaired or replaced. Consumers who feel that their refrigerator qualifies for this warranty should send relevant information to Good Housekeeping in order to initiate an inspection. This program has been in place since 1909.
Consumer Reports has provided reviews to consumers since 1936 and has always operated as a non-profit organization. The review staff devises tests that focus on identifying the top performers in each category rather than seeing if it simply passes minimum standards. If a refrigerator breaks or fails to function properly during a test, the group purchases two more of the same model and performs the same tests to determine whether the issue was isolated, suggesting quality control issues, or is common, suggesting product design issues. All of this information goes into its reviews.