Kohler provides basic troubleshooting information for its engines on KohlerEngines.com. Some of the common issues highlighted on the site include engines that fail to crank, cranks that fail to start, engines that fail to accelerate, backfires on full throttle and electrical system problems.
The Kohler Engines website hosts downloadable versions of the owner’s and service manuals for various engine types and advises engine owners to identify the cause of the problem before attempting any repair. It also offers hints for starting single- and dual-control-cable engines correctly. Should the troubleshooting advice offered on the site fail to help resolve a problem, Kohler recommends that owners call its customer service hotline at 800-544-2444 or contact a local Kohler dealer.