The GE Appliances website provides troubleshooting guides for GE refrigerators, icemakers and freezers as of 2015. The site offers different solutions according to the type of refrigerator.
From the GE Appliances homepage, click the Support tab on the website and click inside the search bar. Type in the unit's problems inside the search bar, and hit Enter on the keyboard or click the magnifying tool icon. Take a more interactive approach by clicking Troubleshooting & Support Videos under the same Support tab on the homepage. You can choose the type of refrigerator to troubleshoot and browse for problematic issues according to parts or symptoms. The Support page also provides a comprehensive list of frequently asked questions for each type of cooling solution.