In order to troubleshoot an issue with a Miele appliance, visit the company's Technical Service page for information on appliance issues or to download product manuals that offer troubleshooting advice. Here, product owners can visit the Technical Service department for diagnostic tools and information on how to fix appliance issues.
Miele appliance owners who cannot find a solution through the company’s online tools and need additional assistance with their appliance troubleshooting can contact the company directly. The Miele residential appliance line offers troubleshooting advice at (800) 640-0260, Monday through Friday from 8:30 a.m. until 5:00 p.m. EST. This area of the company’s website also has an email form for those who want to email in their customer questions.
If Miele product owners want a professional to visit their home and provide professional repair services, they can also fill out a service request in the Technical Service section of the website. Some common Miele appliances are serviced for free if they fall under the company’s product warranty. Miele’s official website has a warranty booklet designed to help customers determine whether or not certain issues fall under the company’s warranty. The company’s website also has a separate section in its Technical Service section specifically for customers who own professional-grade Miele appliances.