As of March 2015, consumers can locate replacement parts for Thermador ovens via dedicated parts websites such as RepairClinic and Reliable Parts. Sears PartsDirect also sells replacement parts for Thermador ovens, both online and in physical store locations.
In addition to the sale of replacement parts, RepairClinic offers solutions to common problems and troubleshooting help on their website, for DIY repair. RepairClinic customer service can be reached at 1-800-269-2609. Sears PartsDirect customer service is available at 1-800-252-1698. If a customer is seeking service from an official Thermador technician, Thermador customer service is available at 1-800-735-4328 for appointment scheduling and other concerns.