Ikea customers may request spare parts by completing an online form or by visiting a retail store. Customers may also download additional copies of furniture assembly guides free of charge, which may help in identifying the necessary part numbers.
A simple way for Ikea customers to request replacement parts for furniture is by submitting a completed missing parts request form on Ikea's customer service website. In addition to contact information and the desired part numbers, Ikea requires information found on the original purchase receipt such as the purchase date, store location and receipt number.
As an alternative, customers may visit an Ikea retail store and visit the customer service or returns area for help. Without a receipt, stores may charge fees to customers who need spare parts.