The Mr. Coffee company partners with a number of service centers nationwide that can help individuals repair their Mr. Coffee machines. The nearest authorized service center location can be found by searching on the Mr. Coffee website or on a third party repair locator website, such as Service Center Locator.
Phone support is available by calling 1-800-MRCOFFEE, or 1-800-672-6333, if a nearby location cannot be found on either the official Mr. Coffee website or the Service Center Locator website. It is also possible to email the Mr. Coffee company via its website for various product support questions and concerns.
In case the nearest authorized service center for Mr. Coffee products is not close by, the Mr. Coffee website also has a dedicated Product FAQ's page to address questions and issues with various Mr. Coffee products, such as Cafe Barista, espresso makers, grinders and general coffee makers. The FAQ page addresses solutions to a wide variety of questions, ranging from why the coffee is too strong to what to do if parts are missing from a device. The Mr. Coffee site also sells carafes and filters starting as low as $3, in case certain parts become damaged or lost, and require replacement.