As of February 2015, consumers wishing to purchase a Roberts Gordon heater must locate a local distributor by calling the official Roberts Gordon customer service phone number at 1-800-828-7450. Customers can also request information by submitting their question or comment via a Web form on the official site at RobertsGordon.com.
According to the official Roberts Gordon website, a Roberts Gordon heater can only be installed by a licensed professional, to the specification of the official Roberts Gordon manuals. For more information or to find a distributor, consumers can also contact Roberts Gordon by mail at Roberts-Gordon LLC, 1250 William Street, P.O. Box 44, Buffalo, New York, 14240-0044.