As of 2015, consumer reviews for the Whirlpool Duet washer are available on Whirlpool's website, The Home Depot's website and Amazon.com. The washer has received positive overall ratings from users.
The majority of the reviews found for the Whirlpool Duet High-Efficiency Front Load washer on Whirlpool's website are positive. On average, the washer has received ratings of a 4 or better out of 5 on features such as design, ease of use, innovation, performance, quality, sound levels and value. One consumer notes that the washing machine has a very fast spin cycle. Another complains that the washer takes a long time to wash larger items, such as blankets.
Out of those who have reviewed the Whirlpool Duet washer on The Home Depot website, 96 percent stated that they recommend the washer to others. The machine received high overall ratings on features such as energy efficiency, quality and value. One user especially appreciated the washer's self-clean cycle.
However, the washing machine has received poor ratings on Amazon.com. Out of a total of 107 reviews, 77 reviewers have given the washer a rating of 1 star out of 5. One consumer complains that after a year of light use, the washer's bearing has gone bad, which is a costly fix.