Reviews on the Krups product line can be found on the Amazon, Bed Bath & Beyond, Macy's and Consumer Affairs websites. As of February 2015, Amazon features hundreds of reviews on a range of products, while Bed Bath & Beyond and Macy's each list more than 100 reviews.
The reviews on Amazon cover a wide product line including coffee machines, frothing pitchers, carafes, filter cartridges and many more parts and accessories. The reviews are mixed but mostly positive with most products receiving an average rating of at least 4 out of 5 stars.
As of February 2015, Macy's features reviews of 19 Krups products including coffee and espresso machines, toasters and few other products. Most of the products have average ratings of at least 4 out of 5 stars. A number or reviewers state that Krups provides good customer service, while a common complaint is that its coffee machines leak.
Bed Bath & Beyond's website includes reviews on more than 40 products as of February 2015. The website has a comparison feature that allows users to select and compare models that interest them. The reviews are mixed but mostly favorable.
Consumer Affairs, a site primarily intended for leaving complaints and negative reviews about products, lists a number of complaints about Krups products. Many reviewers complain of a frequent need for repairs.