User reviews of the Bissell Symphony All-in-One Vacuum and Steam Mop are available on retail sites such as Bissell.com, Amazon.com, BestBuy.com and Target.com, as of 2015. The site VacuumsGuide.com also contains a critic's review of the Bissell Symphony.
All user reviews on these sites consist of a one- to five-star satisfaction rating and a written review of the customer's experience with the Bissell Symphony. Bissell.com contains features for sorting reviews based on the star rating or on aspects of the reviewer such as age or gender. The filter tools also contain options for narrowing reviews based on the type of surface cleaned by the reviewer or by her specific cleaning needs. Similarly, BestBuy.com contains review filtering tools that utilize standardized review options chosen by the reviewers. These options include aspects of the vacuum, such as it being easy to store or providing powerful steam cleaning, as well as aspects of the review such as being a pet owner or having a small family.
Amazon.com doesn't offer filters based on the reviewer, but does allow users to view only reviews of a given star rating and to search for specific terms in reviews. The site also includes a badge system that confirms that a reviewer has purchased the product.