As of May 2015, reviews for the Bissell Pro Heat carpet cleaner can be found on Amazon.com and BestBuy.com. The average rating of the Amazon.com user reviews is 3.1 out of five stars, while the Best Buy overview is 4.6 out of five stars.
The highest ratings on Amazon.com mention how easy the appliance is to empty and clean, and how well it removes stains. Less enthusiastic reviews state that the carpet cleaner is difficult to assemble and stops functioning less than a year after purchase. Positive comments from the Best Buy reviews include how well the machine works on pet stains and high traffic areas. Reviews with the lowest ratings mention that the Pro Heat is heavy and awkward to use and does not clean better than a vacuum.