As of 2015, consumers can buy replacement parts for Thermador ovens directly from Thermador or from a number of retailers including Amazon.com, AppliancePartsPros.com and Repair Clinic. Sears PartsDirect also sells replacement parts for Thermador ovens, both online and in physical store locations. Parts available include elements for electric ovens, igniters for gas ovens, door hinges, as well as numerous smaller parts like clips and feet.
In order to search for parts on the Thermador website, the consumer has to enter the model number of the device in question. The website includes instructions for locating an oven's model number. On the other websites, oven parts are listed in conjunction with range parts. Product descriptions on retail websites typically indicate the original part number, which consumers may need to cross-reference with the Thermador website to ensure proper fit.
In addition to the sale of replacement parts, RepairClinic offers solutions to common problems and troubleshooting help on their website, for DIY repair. RepairClinic customer service can be reached at 1-800-269-2609. Sears PartsDirect customer service is available at 1-800-252-1698. If a customer is seeking service from an official Thermador technician, Thermador customer service is available at 1-800-735-4328 for appointment scheduling and other concerns.