Jenn-Air grill replacement parts can be purchased from online retailers such as Appliance Factory Parts and Grill Parts. The Jenn-Air website also provides customers with replacement part service. However, because Jenn-Air manufactures its grills in partnership with other companies, it is unable to sell replacement parts directly from its website.
In order to purchase replacement parts through Jenn-Air directly, customers need to first identify the model number of their grill. As of 2015, model numbers that begin with 720, 730 or 740 are newer grills, and customers who want to purchase replacement parts should call NexGrill at 1-800-554-5799. If the model number of the grill in question begins with JA, then it is an older grill, and customers should call 1-800-445-6937. For grills whose model number begins with JBQ, customers should call Jenn-Air directly at 1-800-536-6247.
The Appliance Factory Parts website provides users with a wide range of Jenn-Air grill replacement part options. The inventory is organized by grill model number, and the website features over 100 Jenn-Air grill models. The online retailer is a Google trusted store and has an A+ rating from the Better Business Bureau.
Grill Parts also provides customers with a wide selection of Jenn-Air grill replacement parts from which to choose. The parts are organized by category, type, Jenn-Air grill model number and featured or clearance parts. The online retailer offers free shipping for orders over $35.