Shoppers can find a repair guide for troubleshooting GE microwaves on the GE Appliances website. The service and support section of the website and the user manuals provide troubleshooting information.
To get troubleshooting information, click on Troubleshoot an Appliance button at the bottom of the GE appliances website. Then select microwaves from the list. Key in a description of the problem in the "find your answers" field. Once the list of possible questions and answers appears, select the question that most closely matches the problem. Alternatively, shoppers can download user manuals from GEappliances.com. A model number is required in order to access the correct manual. The website shows how to locate the microwave's model number.