Replacement parts for Moen faucets can be purchased on the official Moen website. The website offers many tools to help customer select the right part and even offers a place where customers can describe their problems and get a parts recommendation.
When using the replacement parts selector, one should first select where the faucet is located. The customer is then asked to describe which family of products the part belongs to. Finally, customers are able to select what finish is used so that the replacement part matches.
Also available is a troubleshooting utility where customers can select what problem they are having on a list of common problems. Customers are then presented with information on how to solve the problem and what parts, if any, should be purchased.