Jenn-Air cooktops, along with other appliances by the luxury manufacturer, are available from various dealers across the United States. The company's website features a "Customer Care" area that includes a dealer locator designed to find dealers in a city, state or ZIP code area.
Authorized Jenn-Air dealers are able to ship appliances to customers for delivery up to 150 miles from store locations. Beyond the nationwide network of dealers, the company maintains a dedicated showroom in New York City, situated on an entire floor of the Decoration and Design Annex. This showroom features three kitchen displays fully outfitted with Jenn-Air products.
The cooktops that Jenn-Air manufactures, touted as "high-end" by the website, vary between electric, induction and gas-burner rangetops. They range in size from 20 to 45 inches in width, the most common sizes being 30 and 36 inches. Some of the electric cooktops feature radiant heat with a smooth ceramic glass top, while others feature modular coils. These ranges offer two to five hotspots, of which the most common configuration is four or five. This is similar to the induction cooktops, which use a magnetic vibration system to heat a pot or pan without heating the surface of the range. The gas rangetops feature four to six burners, depending on the model.
Many Jenn-Air items sold through online retailers such as Amazon.com are sold by independent sellers rather than by the retailer itself. It is wise to confirm whether a Jenn-Air cooktop is in new or used condition and what the return or refund policy is for a particular seller before committing to a purchase.