As of 2015, freezer parts are sold by Sears Parts Direct, Parts Store, Parts Select and Appliance Parts Pros. Each of these websites offers parts searching by model number.
Sears Parts Direct offers a visual parts selector for each model number. Experts are available to answer questions about parts and services. Sears and Appliance Parts Pros offer 365-day returns, while Parts Select and Parts Store offer 30-day returns. Each company offers phone and email customer service, while Parts Store also connects with customers via a twitter account. Appliance Parts Pros and Sears offer a live chat window. For certain parts, Appliance Parts Pros offers videos of step by step installation instructions.