Shop-Vac sells replacement motors online on the company's website, which lists the motors by part number. Shop-Vac also sells filters, hoses, accessories and other replacement parts. Shop-Vac has an online guide to help customers find the correct parts to order based on the models they own.
The Shop-Vac online store sells new Shop-Vac vacuums, Shop-Air circulators and cleaners, and Shop-Can trash cans. Customer service support is available through the website and over the telephone. A troubleshooting guide, product lists and schematics, and a frequently-asked-questions section are available to help customers. The guides can help customers determine the problem and the solution to fix their Shop-Vac products.