Electra-Craft sells Dualit toaster parts on its website and in its Bergenfield, New Jersey showroom. As of 2015, Dualit Limited, the manufacturer of Dualit toasters, does not ship outside of the United Kingdom.
From the Electra-Craft home page, users can select the Spare Parts link below the navigation bar and then click the Dualit Toaster Parts link in the Shop by Category list to view a catalog of Dualit toaster spare parts. Users can click a product photograph for additional details or the Add to Cart button to purchase an item. After ordering a part, users can access an installation guide by clicking the Select Download Instructions for Replacing Element drop-down menu on the product page. Electra-craft offers support for compatibility questions at 201-439-1700.
From the Dualit home page, users can select the Product Spares link under the Support heading, press the Choose Your Toaster menu under the Spare Toaster Elements heading and then press the appropriate model to view a list of available parts. Clicking the photograph of the needed part provides access to detailed information.
Dualit recommends that its ProHeat elements be used in all toasters manufactured since the year 2000. If replacing one heating element, it is important that the element types belong to the same model, since using different model elements together decreases efficiency.