To find a locksmith in your area, check with the Better Business Bureau, local consumer protection agency and state attorney general. If the situation is an emergency, ask for locksmith recommendations from close people, and check through directory assistance to confirm the address of the locksmith.
Some companies claiming to offer locksmith services have multiple listings with different names. When a customer calls each of the listed numbers, the calls are diverted to the same central number in another city, where operators send unqualified people to do the job. To find a reputable locksmith in your area, verify the address of the company by matching the phone number and street address listed on its website. When calling a locksmith, ask for the business’s legal name; if the business refuses to provide one, call another locksmith. For future reference, write down the names, addresses and phone numbers of each company.
The Federal Trade Commission advises people to search for reputable locksmiths before enlisting the services of one. To determine if a locksmith is reputable and qualified, ask for identification, such as a business card and license. Make sure the locksmith is insured in case of faulty work that leads to damage or loss.