You can get your La-Z-Boy recliner fixed at any authorized La-Z-Boy retailer. Find the nearest La-Z-Boy retailer by visiting La-Z-Boy.com and using the store locator.
La-Z-Boy.com states that all of their authorized retailers are also repair centers. Find your local retailer at La-Z-Boy.com and contact them for specific hours and availability. You may need to take your recliner to the authorized retailer to get information on the repair.
The company offers limited warranties on all of its products, so your repair may be covered. Be sure to ask the retailer if the warranty covers the repair and be prepared to present a dated proof of purchase.