Jenn-Air appliance parts can be purchased from the company's website or through online retailers, such as SearsPartsDirect.com, PartsSelect.com, EasyApplianceParts.com or eBay.com. The company requires owners to speak withJenn-Air customer care specialists for parts orders, and this can be done using the toll free number provided or through online chat.
Jenn-Air customer care specialists are only available Monday through Friday from 8 a.m. to 8 p.m. Eastern Standard Time. Service and repair appointments can be scheduled using the same method as parts ordering. The company claims it expedites service requests as efficiently as possible and guarantees that Jenn-Air products are serviced by a qualified Jenn-Air specialist.