To get a Hotpoint washing machine repaired for free, refer to the machine's documentation. Some types of repairs are covered by a warranty, and recalled parts may be replaced with no charge.
An extended warranty is available for new Hotpoint washing machine purchased. The extended warranty covers 12 months of regular use and includes free parts for up to 10 years when the appliance is serviced by a Hotpoint repair person. Locate the serial number for the machine before making an appointment with Hotpoint repair professionals.
Refer to the documentation that came with the machine, and provide the necessary information to the company by visiting the Hotpoint website. The serial number for the machine can also be found on the machine. Newer models have the serial number printed inside the door or under the lid of the washing machine. Parts that have been recalled are often provided to consumers free of charge. Contact the manufacturer to schedule an appointment for free repairs due to a recalled product.
Older Hotpoint washing machines may not be covered by a warranty but can be repaired by an authorized Hotpoint service person. Hotpoint recommends registering the product upon purchase and contacting the company if any issues occur. The Hotpoint website allows homeowners to schedule maintenance and repair appointments online, or consumers can contact the company by telephone to determine the estimated repairs costs to fix a malfunctioning Hotpoint product.