As of 2015, Hotpoint's website (Hotpoint.com) offers owner's manuals for Hotpoint dryers that include solutions to many common problems. The site allows users to view or download manuals by entering the model number into the search box provided and then navigating to the Support section on that model's product support page.
On Hotpoint's website, type the model number of the dryer in the search box at the upper right of the page. Click on the picture of the dryer to bring up its product support page, where there is a horizontal green navigation bar near the bottom of the page. Choose the tab for Support to bring up the Additional Support section, that appears on the right. Depending on the browser, either click on Owner's Manual to display the manual in the browser or right-click on it and select to download it.
Within the Support section, find links to schedule service, email Hotpoint or view contact information, including the phone number. Clicking on Where to Buy beneath Additional Support and then entering the zip code in the search box provided brings up a list of service contractors in the area. Click on Replacement Parts and Accessories to buy parts directly from Hotpoint.
Repair Clinic's website (repairclinic.com) offers many parts for Hotpoint dryers as well as a list of common problems, with free videos covering replacement of some parts.