Good Housekeeping and Amazon.com publish reviews of the H2O Mop X5, as of 2015. Good Housekeeping gives the mop a rating of four out of five stars, while the average user rating on Amazon.com is 2.8 out of five stars.
Good Housekeeping mentions several positive aspects of the H2O Mop X5, including high steam rate, little water residue and adjustable steam settings. However, reviewers note that running time is a problem, since users must refill the machine after less than 15 minutes of use. On Amazon.com, five-star reviews state that the mop is easy to assemble and use. Negative reviews say that steam production is not consistent and the handle wobbles.