A Trane Comfort Specialist or repair services, such as Sears Home Services, can fix a Trane Heat Pump. Finding a repair person can be accomplished online on both the Trane and Sears Home Services websites.
A person can find a Trane dealer by state, then by city. Once the city is chosen, a list of dealers is shown along with contact information. Each dealer is certified by Trane as a Comfort Specialist.
Sears Home Services can also repair a Trane heat pump, and an appointment can be made online. There is a $109 fee for the service, as of 2015, but if the repair is done, this fee covers at least part of the repair cost.