Q:

Where can you exchange a malfunctioning LG toaster?

A:

Quick Answer

An LG toaster that is malfunctioning soon after purchase can be returned to the store it was purchased from, as most stores have a return policy for defective items. Some stores offer store credit for the item, while others may replace the item itself upon request.

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Full Answer

With any defective appliance, exchanging must be done soon after purchase. This exchange requires the purchase receipt as proof of the validity of the exchange. This protects the store from fraudulent returns and protects the consumer by giving them a clear way to replace unexpectedly defective products. For best results, check an individual store's return policy thoroughly before making an exchange.

For example, Home Depot's return policy, as of 2015, is to provide an exchange of store credit, money back to your account, a replacement, or refund in cash if a defective item is returned within 90 days with proof of purchase. Home Depot's online return policy provides a refund directly to the method used to purchase the item. The item can be returned directly to one of their stores or mailed back to Home Depot.

Lowe's 2015 return policy confirms the trend of giving the customer 90 days to return the defective appliance. A defective toaster can be exchanged with the receipt at the Lowe's location where it was purchased.

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