When a Dyson vacuum breaks, its owner typically has the option of either attempting a home repair or contacting either a licensed service center or a third party repair center. The Dyson official website also provides a support page that lets buyers watch product-relevant support videos.
Customers can also contact the Dyson Helpline through either phone, email or mail. Dyson customer representatives can schedule a repair sessions with a local service center. Dyson vacuum owners can also choose to refer to various DIY repair websites, such as Dyson Medic, and purchase any necessary spare parts from online stores that sell Dyson spare parts.