Contact information for Genie garage door support is available on the FAQ page at GenieCompany.com. Local Genie professional dealers can also offer expert advice, and their contact information is available on the site as well.
The Genie Company's site provides online customer service forms in its FAQ section. Consumers can send messages to the customer service department for advice 24 hours a day by emailing email@example.com. The Genie customer service phone line is open Monday through Friday, 9 a.m. to 8 p.m. EST, and on Saturdays between 10 a.m. and 6 p.m., as of 2015. Users can locate local dealers by using the search function on the site, and the FAQ section contains further communication details.