The Hampton Bay lighting company can be reached by calling 855-HD-Hampton. The company's customer service is available Monday through Friday 8 a.m. to 7 p.m. and Saturday 9 a.m. to 6 p.m., as of January, 2015. The company can also be contacted by email through the Home Depot website.
When contacting Hampton Bay about a product, it is important to know the product number and any other information a representative may need in order to help with an issue. This 12-digit number is on the product box, the Home Depot store receipt, the user manual or the sticker on the product.