The Consumer Affairs website features listed complaints about Maytag washing machines as well as many other major appliances. There are over 1,400 complaints about Maytag washing machines overall.
The Consumer Affairs website features complaints about the Maytag Atlantis, Neptune and Legacy washing machines in particular. The Maytag Atlantis has 140 complaints against it, the Maytag Legacy has 106 complaints against it, and the Maytag Neptune has 1162 complaints against it. The combined average of reviews for the three appliances is one and a half stars out of five.
Users often complain about the constant need for maintenance and product design. Users also complain about leaks and smells coming from the washing machines.