Consumers can schedule an authorized KitchenAid repair visit by navigating to the "Service and Repair" section at KitchenAid.com. All of the services provided that are scheduled via the website are conducted by an authorized KitchenAid technician.
Information needed to schedule a KitchenAid repair includes model and serial number, and proof of purchase for items covered under a manufacturer's warranty, if applicable. For assistance in scheduling an authorized service appointment, consumers can call KitchenAid at 1-800-422-1230. Agent assistance is available Monday through Friday from 8 a.m. to 8 p.m. EST. Those with an extended service plan should contact the service provider directly.