Authorized De'Longhi repair centers can be found using the Service Center Locator function on the company's website. Locations are searchable by zip code and are plotted on a map. Search results highlight the addresses and telephone numbers of the service centers.
DeLonghi.com also features a robust Customer Support section, in which customers can download instruction manuals for all De'Longhi products and search frequently asked questions. Should further assistance be needed, consumer service representatives are available by phone throughout the week and endeavor to respond to email inquiries within 24 hours. Parts and accessories are available from Encompass Supply Chain Solutions, the exclusive authorized distributor of De'Longhi.