Replacement hose reel parts can be purchased through SearsPartsDirect.com and Grainger.com. As of June 2015, SearsPartsDirect.com carries hose reel replacement parts for brands such as Ames, Craftsman and Melnor. Customers can select the desired brand name and are shown a list of hose reel models.
Choosing the pertinent model from the Sears Parts Direct website redirects the browser to a list of available parts for the model, along with a detailed parts diagram that can be used as a reference during the repair process.
Grainger.com also stocks a large variety of hose reel replacement parts including hose reel bumpers, ball stops and hose reel swivels. However, the website only carries parts for CoxReel and ReelCraft brands of hose reels.