Replacement filters for a Samsung refrigerator can be purchased from Samsung, DiscountFilters.com and Lowe's, as of 2015. DiscountFilters.com offers a visual filter selector that determines the correct filter by the door design, filter location and method of filter removal.
DiscountFilters.com can find the correct filter by the refrigerator model number. However, Samsung and Lowe's websites offer no selection help other than the water filter model number. Samsung can answer questions over video chat from a knowledgeable representative familiar with Samsung Appliances. Moreover, Samsung returns are subject to a 15% restocking fee for non-defective items.
Lowe's is the only service that searches for local availability, either for pickup or delivery. A community question and answer section is available to ask questions and view answers from other people's questions about the filter. The website gives the number of reviews, as well as an average of those reviews based on a five-star scale. Free shipping is offered on orders greater than $49. Reserving an item locally for pickup is no charge, but delivery from the local store carries a charge.
DiscountFilters.com's shipping is free with no minimum price. DiscountFilters.com's return window is one year, with free return shipping for any reason. A prepaid shipping label is emailed to the customer after a requested return.