As of September 2015, customers can purchase replacement parts for Ninja blenders from NinjaKitchen.com. Customers can browse the Store section of the site, filtering by the type of replacement part they need. A list of parts is organized by the model of blender for which the parts are compatible.
On its website, Ninja provides replacement motor bases, blades, bowls, cups, lids, pitchers and a variety of knobs and gaskets. Additionally, the website provides support resources such as user manuals, frequently asked questions and a product return section. Customers in need of additional product support can use the email form on the website to contact Ninja directly.