Whirlpool sells new drip pans for Whirlpool refrigerators through its parts website, WhirlpoolPartsOnline.com. Customers can access the website directly or navigate to the website from Whirlpool's website by clicking on Support and Service, then clicking Replacement Parts. SearPartsDirect.com also sells drain pans for Whirlpool refrigerators.
WhirlpoolPartsOnline.com allows customers to search for the right drip pan by entering the part number in the search field in the upper-right side of the screen. Customers who do not have the part number can find the correct drain pan by entering their refrigerator's model number, which is located on the inside wall of the refrigerator, in the search field, then clicking the arrow next to the search field to start the search.
Customers without their refrigerator's model number can look for the drip pan they need by browsing the site's refrigeration section. However, the refrigeration section of the website includes drip pans for all Whirlpool refrigerator models. Whirlpool's parts website also gives customers the option to use its live-chat feature when they need help finding a specific part. Alternatively, customers can call Whirlpool's support department at 1-877-486-2371 for help troubleshooting a problem with their refrigerator or to locate the specific drip pan they need.