Consumers can locate an official KitchenAid retailer by using the Find a Store feature, located on the official KitchenAid website. Consumers can search by store type, which includes retailers and building and remodeling stores.
Results are displayed in order of location after a zip code or city and state have been entered. Results include a map, store hours and contact information, so users can check stock prior to visiting. As of Februrary 2015, customers may direct questions concerning KitchenAid water filters, authorized dealers or other questions, by calling a service representative at 1-800-422-1230, Monday through Friday, from 8 a.m. to 8 p.m. EST.