Replacement parts for home- and commercial-brand ice-cream freezers can be purchased online at the manufacturer's website or from a third-party retailer such as Sears and eReplacementParts.com. White Mountain ice cream maker parts are available at the White Mountain website, and Sears carries parts for Rival and Cuisinart brands.
Customers who purchase commercial ice-cream machines made by Taylor Freezer Sales Company can contact the company directly to inquire about replacement parts. Replacement parts are available for its Taylor soft-serve and Taylor shake-and-sundae machines. Specific parts can be found by downloading the Taylor freezer operating manual at the company's website.
Some electric Ice-cream makers designed for home use are small in size and have a freezer bowl that sits inside the outer compartment. The freezer bowl holds the ice cream mixture, while a separate paddle mechanism rotates the mixture. Some larger electric ice-cream makers have a built-in freezer compartment that requires no pre-freezing. These machines tend to be more expensive but make ice cream quicker than units with removable bowls. Hand cranking is the traditional method for making ice cream, and this type of ice-cream maker is sold by White Mountain, as of 2015. Its 6-quart hand-crank machine consists of a wooden outer bucket, metal canister, hand-crank mechanism and lid.